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How to join

Click on the [Sign Up] link and complete the form in order to create your account. Once your account is created, you can immediately benefit from our membership privileges such as discounts and reward credits. Also, it saves you all the hassle of filling out your billing and shipping information every time you place an order since you can save your information securely on our site.

How to order

Order is processed as below:
Step 1: Search for products.
Step 2: Add products to your shopping cart.
Step 3: Log in with a member ID or non-member order.
Step 4: Fill in the order form.
Step 5: Proceed with payment.
Step 6: Complete the order and you will see the order number.

Payment

  • Refunds and exchange can be denied if customers insist on minor differences for the purpose of exchange or return, or if we notice any abuse in our policy.
  • Due to the nature of 925 Silver, warpage can occur in the process of opening the packaging. If warpage occurs, apply slight force with your hand to reshape the shape.
  • Please avoid environments with excessively high or low temperature.
  • Please avoid humind enviornments. Humidity will stimulate discoloration.
  • Please avoid contact with perfume/ sprayers/blow dryers.
  • Please be aware that stones/ cubic zirconia/ pearls or chains can be disconnected if external shock is applied.

Shipping

  • Shipping Method : Parcel Service
  • Shipping Area : A Region.
  • Shipping Rate : Overseas Shipping: Shipment fee will be charged differently depending on the ordered items’ weight.
  • Delivery Time : 20 - 30 days
    • Please allow us 10 ~ 14 business days to process your order. Once your order options (color, size, style etc…) cannot be modified/ and your order cannot be cancelled/exchanged/refunded.
    • Some individuals may have allergic reactions to metal or plated products hence, we do not recommend those who are sensitive to metallic products or those who have concerns for such conditions.
    • Metal in nature may have a scent that may be peculiar to some customers. We do not recommend it to those who are sensitive to scent or those who have concerns about such conditions.
    • Please take into consideration that all plated metal products will discolor naturally over time. However, we do understand that this may be a concern to some customers hence, we do not recommend purchasing for those who are concerned about discoloration.

Returns & Exchanges

    [Cancellation]
  • Please take into consideration that we only accept cancellations or order modifications within the first 24 hours after your order has been placed.
  • Please email or call us +82. 070 . 4115 . 8223 for the cancellation to be processed.

    [Returns]
  • Packaging removal, worn/used products cannot be exchanged or refunded.
  • Please note that reasons for exchange/ refunds does not apply to fine scratches, blowholes on the surface, color, tone, size etc… conditions of natural stones

    [Exchanges]
  • If defects occur and the product has not been worn, please contact us within 7 days from the receipt of your order.
  • It is our policy to make direct exchanges (exchange to the same product, size, color) for items with defects.
  • All shipments costs due to defects will be covered by us.
  • Refunds and exchange can be denied if customers insist on minor differences for the purpose of exchange or return, or if we notice any abuse in our policy.

Refunds

It takes 3-5 business days to issue a refund for a returned or cancelled order.
Please be advised that your refund may not be processed until the next billing month depending on your credit card issuer's billing schedule.

Other

Pending period for reward store credit:
Your reward store credit issued from orders will be added to your account and stay as Pending for 20 days from delivery before validation to compensate time for exchange or returns. Meanwhile, you are free to spend your available store credit balance.

Requirements:
If you pay for your order with store credit, you are required to spend a minimum store credit of #min_mileage.”
The maximum store credit you can spend on one order is “max_mileage.”

Cancellation of store credit:
Pending credit issued from orders will be automatically cancelled on cancellation or return of the relevant order. Your store credit will be cancelled if you close your account. Also, your store credit will expire if there is no newly issued store credit for three years.

WORLD SHIPPING

PLEASE SELECT THE DESTINATION COUNTRY AND LANGUAGE :

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